Aduan Awam Majlis Perbandaran Muar Bagi Tahun 2014
|
No. |
Jan |
Feb |
Mac |
Apr |
Mei |
Jun |
Jul |
Ogos |
Sept |
Okt |
Nov |
Dis |
Jumlah |
|
|
1 |
Aduan Diterima |
45 |
52 |
46 |
66 |
116 |
64 |
86 |
83 |
123 |
136 |
173 |
124 |
1114 |
|
2 |
Aduan Diambil Tindakan |
45 |
52 |
46 |
66 |
116 |
64 |
86 |
83 |
123 |
136 |
173 |
124 |
1114 |
|
3 |
Aduan Belum Selesai |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Statistik Sumber Aduan Awam Bagi Tahun 2014
|
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Telefon |
11 |
12 |
13 |
19 |
38 |
26 |
24 |
19 |
33 |
59 |
40 |
29 |
323 |
|
2 |
Kaunter Aduan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
3 |
Surat |
4 |
8 |
12 |
17 |
13 |
5 |
11 |
14 |
12 |
7 |
5 |
2 |
110 |
|
4 |
Ahli Majlis |
0 |
0 |
0 |
1 |
26 |
6 |
18 |
16 |
33 |
8 |
22 |
11 |
141 |
|
5 |
|
9 |
9 |
4 |
2 |
5 |
4 |
4 |
2 |
5 |
13 |
3 |
2 |
62 |
|
6 |
Fax |
2 |
1 |
1 |
1 |
2 |
2 |
0 |
1 |
2 |
3 |
1 |
0 |
16 |
|
7 |
Hari Bertemu Pelanggan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
7 |
1 |
0 |
8 |
|
8 |
Biro Pengaduan Awam |
2 |
1 |
0 |
4 |
0 |
0 |
0 |
2 |
3 |
2 |
0 |
0 |
14 |
|
9 |
Suratkhabar |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
1 |
|
10 |
Hadir pejabat |
17 |
21 |
16 |
22 |
32 |
21 |
29 |
28 |
35 |
35 |
39 |
37 |
332 |
|
11 |
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
62 |
43 |
107 |
|
JUMLAH |
45 |
52 |
46 |
66 |
116 |
64 |
86 |
83 |
123 |
136 |
173 |
124 |
1114 |
|
Statistik Aduan Mengikut Kategori Tahun 2014
|
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Sampah |
0 |
0 |
1 |
0 |
0 |
2 |
6 |
5 |
2 |
5 |
5 |
5 |
31 |
|
2 |
Parit/ Longkang |
8 |
4 |
9 |
10 |
15 |
9 |
16 |
10 |
19 |
23 |
34 |
18 |
175 |
|
3 |
Jalan |
6 |
2 |
3 |
11 |
23 |
7 |
16 |
17 |
27 |
12 |
23 |
20 |
167 |
|
4 |
Lampu Isyarat |
0 |
1 |
0 |
1 |
0 |
1 |
0 |
1 |
0 |
3 |
2 |
4 |
13 |
|
5 |
Pokok |
12 |
9 |
5 |
5 |
34 |
14 |
21 |
21 |
27 |
40 |
41 |
24 |
253 |
|
6 |
Kenderaan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
7 |
Anggota MPM |
0 |
0 |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
|
8 |
Petak Letak Kereta |
1 |
3 |
0 |
1 |
2 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
9 |
|
9 |
Serangga Perosak |
0 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
|
10 |
Bengkel Haram |
1 |
0 |
2 |
1 |
2 |
0 |
0 |
1 |
1 |
0 |
1 |
1 |
10 |
|
11 |
Halangan |
3 |
7 |
3 |
1 |
7 |
1 |
4 |
1 |
4 |
5 |
1 |
8 |
45 |
|
12 |
Kemudahan Awam |
0 |
0 |
1 |
1 |
2 |
2 |
1 |
2 |
10 |
0 |
10 |
2 |
31 |
|
13 |
Kedai |
0 |
2 |
2 |
5 |
2 |
0 |
2 |
2 |
3 |
4 |
12 |
4 |
38 |
|
14 |
Kilang |
3 |
4 |
2 |
0 |
4 |
1 |
0 |
2 |
2 |
3 |
3 |
3 |
26 |
|
15 |
Tangki Najis/ Kumbahan Berpusat |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
0 |
3 |
|
16 |
Gerai |
0 |
0 |
0 |
3 |
4 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
7 |
|
17 |
Terminal Bas |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
18 |
Rumah Kediaman |
1 |
4 |
3 |
4 |
0 |
2 |
3 |
3 |
10 |
13 |
10 |
13 |
66 |
|
19 |
Peniaga/Penjaja |
3 |
3 |
1 |
6 |
4 |
5 |
5 |
0 |
3 |
0 |
5 |
0 |
35 |
|
20 |
Haiwan |
2 |
6 |
8 |
8 |
6 |
5 |
5 |
6 |
1 |
8 |
11 |
9 |
75 |
|
21 |
Lampu Hiasan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
1 |
|
22 |
Lampu jalan |
0 |
0 |
0 |
0 |
2 |
2 |
1 |
0 |
6 |
3 |
4 |
6 |
24 |
|
23 |
Kebersihan |
4 |
3 |
2 |
4 |
5 |
11 |
5 |
10 |
2 |
14 |
4 |
2 |
66 |
|
24 |
Lesen |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
25 |
Papan Iklan |
1 |
2 |
1 |
3 |
3 |
2 |
2 |
2 |
3 |
2 |
5 |
3 |
28 |
|
26 |
Pelbagai |
0 |
0 |
0 |
1 |
1 |
0 |
0 |
0 |
1 |
0 |
2 |
1 |
28 |
|
JUMLAH |
45 |
52 |
46 |
66 |
116 |
64 |
86 |
83 |
123 |
136 |
2 |
1 |
1114 |
|
* Tarikh akhir kemaskini : 8 Januari 2015
