Aduan Awam Majlis Perbandaran Muar Bagi Tahun 2017
|
No. |
|
Jan |
Feb |
Mac |
Apr |
Mei |
Jun |
Jul |
Ogos |
Sept |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Aduan Diterima |
130 |
145 |
144 |
124 |
148 |
128 |
214 |
250 |
171 |
157 |
157 |
133 |
1901 |
|
2 |
Aduan Diambil Tindakan |
130 |
145 |
144 |
124 |
148 |
128 |
214 |
250 |
171 |
157 |
157 |
133 |
1901 |
|
3 |
Aduan Belum Selesai |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Remark : * Maklumat sedang dikemaskini
Statistik Sumber Aduan Awam Bagi Tahun 2017
|
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Telefon |
29 |
28 |
28 |
23 |
42 |
29 |
46 |
48 |
44 |
28 |
26 |
25 |
396 |
|
2 |
Kaunter Aduan |
2 |
0 |
0 |
3 |
1 |
0 |
3 |
0 |
1 |
0 |
0 |
0 |
10 |
|
3 |
Surat |
8 |
9 |
7 |
4 |
7 |
11 |
11 |
9 |
6 |
4 |
5 |
10 |
91 |
|
4 |
Ahli Majlis |
1 |
5 |
0 |
1 |
3 |
3 |
15 |
10 |
3 |
13 |
9 |
4 |
67 |
|
5 |
|
6 |
6 |
1 |
2 |
4 |
1 |
0 |
4 |
1 |
9 |
6 |
7 |
47 |
|
6 |
Fax |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
7 |
Hari Bertemu Pelanggan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
8 |
Biro Pengaduan Awam |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
5 |
4 |
|
|
9 |
Suratkhabar |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
10 |
Hadir Pejabat |
42 |
48 |
48 |
37 |
36 |
27 |
59 |
68 |
50 |
45 |
35 |
33 |
528 |
|
11 |
|
130 |
49 |
60 |
54 |
55 |
56 |
80 |
111 |
66 |
58 |
71 |
50 |
752 |
|
JUMLAH |
130 |
145 |
144 |
124 |
148 |
128 |
214 |
250 |
171 |
157 |
157 |
133 |
1901 |
|
Statistik Aduan Mengikut Kategori Tahun 2017
|
Bil |
KATEGORI |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sept. |
Okt |
Nov |
Dis |
JUM |
|
1 |
Sampah |
1 |
8 |
6 |
1 |
1 |
3 |
4 |
11 |
2 |
1 |
2 |
1 |
41 |
|
2 |
Parit/ Longkang |
19 |
22 |
18 |
10 |
23 |
18 |
37 |
90 |
24 |
27 |
20 |
25 |
333 |
|
3 |
Jalan |
14 |
26 |
18 |
13 |
12 |
16 |
31 |
24 |
16 |
22 |
24 |
16 |
232 |
|
4 |
Lampu Isyarat |
3 |
0 |
1 |
0 |
0 |
2 |
2 |
2 |
4 |
1 |
2 |
1 |
18 |
|
5 |
Pokok |
28 |
36 |
48 |
43 |
33 |
29 |
37 |
38 |
44 |
47 |
48 |
21 |
452 |
|
6 |
Kenderaan |
5 |
3 |
0 |
1 |
0 |
1 |
4 |
1 |
4 |
4 |
3 |
2 |
28 |
|
7 |
Anggota MPM |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
8 |
Petak Letak Kereta |
2 |
1 |
3 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
3 |
11 |
|
9 |
Serangga Perosak |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
10 |
Bengkel Haram |
4 |
0 |
0 |
3 |
2 |
0 |
0 |
0 |
1 |
1 |
2 |
0 |
18 |
|
11 |
Halangan |
2 |
2 |
6 |
2 |
4 |
4 |
6 |
10 |
6 |
10 |
5 |
9 |
66 |
|
12 |
Kemudahan Awam |
5 |
1 |
1 |
7 |
5 |
5 |
11 |
2 |
4 |
8 |
5 |
6 |
60 |
|
13 |
Kedai |
1 |
3 |
1 |
6 |
2 |
1 |
2 |
0 |
4 |
0 |
1 |
2 |
23 |
|
14 |
Kilang |
0 |
2 |
0 |
0 |
1 |
1 |
0 |
1 |
0 |
0 |
1 |
3 |
11 |
|
15 |
Tangki Najis/Kumbahan B’pusat |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
16 |
Gerai |
0 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
|
17 |
Terminal Bas |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
18 |
Rumah Kediaman |
5 |
7 |
6 |
2 |
0 |
7 |
10 |
3 |
4 |
5 |
2 |
5 |
56 |
|
19 |
Peniaga/Penjaja |
1 |
0 |
0 |
4 |
4 |
4 |
4 |
4 |
1 |
0 |
7 |
2 |
31 |
|
20 |
Haiwan |
9 |
12 |
11 |
14 |
12 |
9 |
22 |
22 |
23 |
13 |
10 |
10 |
167 |
|
21 |
Lampu Hiasan |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
22 |
Lampu jalan |
6 |
3 |
7 |
4 |
6 |
4 |
10 |
7 |
5 |
3 |
8 |
7 |
70 |
|
23 |
Kebersihan |
8 |
6 |
10 |
5 |
20 |
3 |
18 |
10 |
9 |
7 |
8 |
13 |
117 |
|
24 |
Lesen |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
25 |
Papan Iklan |
0 |
2 |
1 |
2 |
6 |
7 |
0 |
2 |
4 |
0 |
2 |
2 |
28 |
|
26 |
Pelbagai |
14 |
10 |
6 |
7 |
16 |
9 |
16 |
23 |
16 |
8 |
5 |
5 |
135 |
|
JUMLAH |
130 |
145 |
144 |
124 |
148 |
127 |
214 |
250 |
171 |
157 |
157 |
133 |
1901 |
|
